Privacy Policy

Effective Date: October 2025

1. Introduction

Welcome to Galleria Designs (“we”, “our”, “us”). We are committed to protecting and respecting your personal data. This Privacy Policy explains how we collect, use, store, and disclose information when you visit our website (https://galleriadesigns.com.pk/) (“Site”) or engage with us (e.g., through our contact form, consultation booking, project enquiry). By using our Site or submitting data to us, you consent to the practices described here.

2. What data we collect

We may collect the following types of personal data:

• Contact information: name, email address, phone number, and postal address.

• Company/organisation information (for business-/commercial-project enquiries): company name, role, business address.

• Project details: information you provide about your design/construction/interior project (e.g., scope, budget, timeline) in enquiry forms.

• Technical/usage data: IP address, browser type, device type, pages visited, time spent on the site, referral source (via cookies or analytics tools).

• Communication data: your messages to us (via contact form, email, phone) and our replies.

3. How we use your data

We use your personal data for the following purposes:

• To respond to your enquiry, book consultations, provide quotes, or project proposals.

• To manage and deliver our services: architecture, interior design, construction, landscaping, and furniture design.

• To improve our Site, our service offering, and client experience (for example, by understanding how visitors use our Site).

• To send you marketing communications only if you have opted in (and you may unsubscribe at any time).

• To comply with legal obligations or protect our rights (for example, verifying identity or prosecuting fraud).

4. Legal basis & consent

Where required by applicable law, our processing is based on one or more of the following legal bases:

• Contract: where you engage us for our services, or request a quotation/consultation.

• Consent: where you have opted in for marketing communications or cookies beyond strictly necessary.

• Legitimate interests: where we process usage data and other data to improve our business, detect misuse, and secure our Site (provided this does not override your rights).

• Legal obligation: where required by law.

5. Data sharing & disclosure

We will not sell your personal data. We may share data with:

• Service providers (e.g., website hosting provider, analytics service, email service) who act on our behalf under appropriate confidentiality obligations.

• Our contractors and project partners (for example, if your project involves external specialists, we work with) only with your awareness and consent, as appropriate.

• Legal authorities or other third parties, if required by law, or to protect our rights, propert,y or safety.

6. Cookies & tracking technologies

We use cookies and similar technologies to operate and improve our Site. For example:

• Strictly necessary cookies: to enable core site functions (navigation, security).

• Analytical/performance cookies: to understand how visitors use our Site (e.g., Google Analytics or similar) and to optimise the experience.

• Marketing cookies (if any): to deliver relevant adverts (only if you have opted in).

You may set your browser to refuse cookies or notify you before they are set. However, some parts of the Site may not function properly if cookies are blocked.

7. Data retention

We keep your personal data only as long as necessary for the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When no longer needed, your data will be deleted or anonymised.

8. Data security

We implement reasonable technical and organisational measures to protect your data from loss, misuse, unauthorised access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage is completely secure; we cannot guarantee absolute security.

9. Your rights

Depending on your location, you may have the following rights regarding your personal data:

• Request access to a copy of the personal data we hold about you.

• Request correction of inaccurate or incomplete data.

• Request deletion or restriction of processing of your data.

• Object to certain types of processing (e.g., profiling for marketing).

• Withdraw consent where processing is based on consent.

• Request portability of data under certain conditions.

To exercise your rights, please contact us (see Section 10). We will respond within a reasonable timeframe. Please note we may retain certain information if required by law or for legitimate purposes.

10. Contact us

If you have questions or complaints about this Privacy Policy or our data practices, please contact:
Email: info@galleriadesigns.com.pk
Phone: +92-310-2777999
Address: First Floor, 39-CCA, Phase 5, D.H.A., Lahore 54000, Pakistan

11. Changes to this privacy policy

We may revise this policy from time to time (for example to reflect changes in technology, legal requirements or our services). We will publish the updated policy on our Site with the new “Effective Date”. We encourage you to review the policy periodically.